Who we are
Bike Tours in Sri Lanka is a subsidiary company of My Ceylon Adventures (Pvt) Ltd.
Our website address is https://www.biketoursinsrilanka.com/.
How we collect and use your personal information
We collect your personal information either by asking you for it, when you submit it to us (via, including but not limited to, our website, telephone calls, and email), or, with your permission, collect it by tracking how you use our website.
We will only share your personal information in order to execute your tour or provide you with tour-related services. In this case, we may be required to share your personal information with members of our company (including but not limited to our parent company, subsidiaries, and affiliated companies and brands) as well as third party suppliers, including but not limited to hotels, experience hosts, experience providers, transport providers, chauffeurs, guides and drivers, as well as governmental agencies as required. We do not share your personal information with third parties for any marketing purposes.
Securing your personal information
We protect all the information entrusted with us in a secure manner, using technical, administrative, and physical security measures, as appropriate. We only keep your personal information for 5 years (we may have to keep personal information for a longer period in exceptional circumstances), as required for us to provide services to you and comply with legal and audit requirements in line with our legitimate business interests. If you’d like to stop receiving our email marketing and communications, you can click “unsubscribe” in one of our communications or contact us at any time.
Comments and Reviews
When visitors leave comments or reviews on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection.
You can at any time change or withdraw your consent from the Cookie Declaration on our website
Your consent applies to the following domains: https://www.biketoursinsrilanka.com/.
Embedded content from other websites
Articles on this site may include embedded content (e.g. YouTube videos, TripAdvisor Reviews, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What rights you have over your data
If you have an account on this site or have left comments or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Google Analytic Advertising Features
This website uses Google Analytics, a web analytics advertising service provided by Google, Inc. (“Google”). This is to enable us to obtain information on user preferences and customer profiling to be used for product development and marketing activities of https://www.biketoursinsrilanka.com/ and its affiliated companies.
Google advertising cookies and identifiers are used in the following manner.
- Google’s Analytic Advertising Features used on the website are ‘Remarketing with Analytics’, ‘Demographics and Interests Reporting’ and ‘Segments’, all of which are products provided by Google under contract.
- These products, as in other cookies, operate by storing and accessing cookies on the devices of the user to collect data.
- These do not collect any personal information nor any information capable of identifying a user. Google reports derived from these products, are always aggregated data and never the data of a particular user.
You may prevent the collection of the information generated by the cookie about your use of the website (including your IP address) and the processing of this data by Google if you download and install the browser plug-in available at the following: https://tools.google.com/dlpage/gaoptout
The reason for and scope of the data acquisition and information about the way in which the data is processed and used by Facebook, as well as the user’s rights in this respect and settings options for protecting the user’s privacy can be found under: https://www.facebook.com/policy.php. Facebook does not permit access to user accounts or share personal information with us at any time.
If you do not wish Facebook to collect personal data via this homepage and to link this with your data stored on Facebook, please log off from Facebook before visiting this website. You may also block Facebook’s plugins using add-ons for the user’s browser, for example, the “Facebook Blocker”.
We may disclose your personal information to other members of our corporate family including the parent company, subsidiaries, and affiliates, and to third parties, as may be required for us to provide and to provide you access to, our services, to improve your experience with us, to comply with our legal obligations, to plan and execute your trip and to facilitate our marketing activities. We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose and we do not share your personal information with third parties for marketing purposes. We will disclose only information necessary for service providers including those persons undertaking to perform/provide services relating to the trip, tour, and travel arrangements such as:
- Hotels and other accommodation providers
- Carriers (air, water and land transport) and other transport providers
- Ground handling agents
- Experience hosts and Experience & Activity Providers
- Chauffeurs, Guides and Drivers
- Governmental Agencies
- Historical Sites, National Parks, Places of Interest, Recreational Facilities
- Other related services providers
We may disclose your personal information to third-party financial services providers who facilitate payment processing services on or linked to this Website in order to provide you with online payment options. We will release your personal information to law enforcement or governmental agencies or under the order of the court in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability. This includes the customs department, Ministries of Defence, immigration and emigration department, airport and aviation authorities, naval and coast guard authorities, amongst others.
Security of Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we follow reasonable physical, electronic technical, and management practices to help protect the confidentiality, security, and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
The website encrypts your personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your device to our server. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Data Deletion, Amendment and Other Information
If you require further information, have concerns or questions, or wish to amend or delete your data stored with us, or in the event, you believe your Personal Information has been abused, please contact us following the instructions in the Contact Us section below. If you’d like to stop receiving our email marketing and communications, you can click “unsubscribe” link in one of our communications or contact us at any time.
Company Name: My Ceylon Adventures (Pvt) Ltd
Company Website: https://www.myceylonadventures.com/
Address: No:69, Thomas Chongama, Angoda, Sri Lanka
Our email address: [email protected]