No! it is group guided tour.
Yes, of course! according to your time availability and interesting about cycling tour able to customize.
Yes, of course! That mentioned breaks in the contain to indicate about breaks in between the cycle tour and there is no restriction to take a break or take pictures while you are cycling.
We want to keep you relax and add memories of your Sri Lanka holiday. So, you are feeling free to take the pictures as a souvenir and we are flexible always with our valued customers’ comfortability.
Well, you do not need to miss this fantastic tour anymore...! you can get E-Bike paying additional USD $30 and E-bike makes comfortable cycling tour in Nuwara Eliya city.
No! mountain bike cost already included in the main cost.
No! it is optional cost.
Yes, of course! Our supporting vehicle always behind the riders and we are using bring extra cycles and water for the cycle tour. We pleased to transport your luggage’s next point along with you.
There is no any additional cost.
Yes! every cycle tour we will carry out a few extra cycles for selection to our valued customers and we will keep additional cycles until the tour end because if your cycle did not function well, we will try to fix it during the cycle tour but if we felt takes the time, then immediately we will replace the cycle instead of fixing the cycles. We dislike keeping waiting long duration and we are always looking keep paddling our valued customers.
If you could not ride due to weather, low light or fitness issue, then you can get the support from our back-up vehicle and others can continue the cycle tour with our guide. We will drop you in Nuwara Eliya hotel as part of the tour and there is any additional cost for that transport.
Or after the sometime later, if you are comfortable to ride again with your team or partner, you are feeling free to continue the ride. We do not push you to end the cycle tour's expected duration. No matter about the time that you spent completed the Nuwara Eliya city cycling tour. We will with you until the tour end and no matter about the time that you spending.
Yes! fully refunded from our side because of the Weather or unexpected circumstance cancelled by Bike Tours in Sri Lanka side.
We will keep post before the 24 hrs of the operation takes place and we will offer alternative activity instead of last-minute cancelation. In case if you did not receive any message, mean operation as scheduled.
Yes! you are feeling free to wear any comfortable dress for you.
We will follow the WHO given guidelines and we will ensure 100% safe from our side.
If you injured in a remote area, then we can take you nearest hospital by our supporting vehicle or we connected with 1990 emergency ambulance service and immediately we will arrange the Ambulance transferred to nearest hospital.
All our guides and escort leaders given basic First Aid training. So, they will give the basic first aids until you transfer to the hospital.