No! it is a guided tour with a local guide.
No! it is scheduled cycling tour in Kandy because of group tour.
If you need to customize the starting time, then you need to book as private tour and you need to pay additionally USD $65 for convert private guided tour.
Yes, of course! That mentioned breaks in the itinerary to indicate about breaks in between the cycle tour and there is no restriction to take a break or take pictures while you are cycling.
We want to keep you relax and add memories of your Sri Lanka holiday. So, you are feeling free to take the pictures as a souvenir and we are flexible always with our valued customers’ comfortability.
Yes, of course! We will bring some extra fruits and water to keep you comfortable during the cycling tour.
There is no additional cost for those extra fruits and snacks!
Yes! sometimes you might need to manage with nature. Because this trail based in remote locations and you might not able to access build WCs every place.
Yes, of course! Wherever if your partner not feels well or tired, she / he can stop the ride, get into support truck and you can continue the cycle tour with our cycling guide. Partner can relax on the vehicle and it is always behind us for the support throughout the tour. If your partner fits enough to ride again and your partner feels free to cycle again wherever comfortable.
Or your partner can get E-bike with extra battery and then partner can ride comfortably.
Well, you do not need to miss this fantastic tour anymore...! you can get E-Bike paying additional USD $30 and E-bike makes comfortably ride Kandy to Pinnawala.
No! mountain bike cost already included in the cost.
No! it is optional cost.
Yes, of course! Our supporting vehicle always behind the riders and we are using bring extra cycles and water for the cycle tour. We pleased to transport your luggage’s next point along with you and there is not any additional cost.
Yes! every cycle tour we will carry out a few extra cycles for selection to our valued customers and we will keep additional cycles until the tour end because if your cycle did not function well in between the tour, we will try to fix it during the cycle tour but if we feel take the time to fix the bike, then immediately we will replace the cycle instead of spend the time to fixing the cycle. We dislike keeping waiting long duration and warm down the body. We are always looking forward to offering wonderful cycle tour in Sri Lanka.
Yes, if you are not fit enough, you can skip the Alagalla hike.
Yes! Alagalla mountain highly weather sensitive location and it is risky to hike during the raining time or in wet conditions because of leach attracts, skipping the feet. Our cycling guide will decide safe to hike or not. Based on his recommendation, you will do the hike.
Yes! fully refunded from our side because of the Weather or unexpected circumstance cancelled by Bike Tours in Sri Lanka side.
We will keep post before the operation takes place in 24 hrs. If you did not receive any message from our end, that’s mean scheduled operation of activity takes place as it is.
Yes! you are feeling free to wear any comfortable dress for you.
Yes! you are feeling free to wear any comfortable dress for you (except swimming dress).
If you injured in a remote area, then we can take you nearest hospital by our supporting vehicle or we connected with 1990 emergency ambulance service and immediately we will arrange the Ambulance transferred to nearest hospital.
All our guides and escort leaders given basic First Aid training. So, they will give the basic first aids until you transfer to the hospital.