Reach to Ella from Boralanda by a vehicle
No! it is group guided tour.
Yes! we are flexible enough to delay maximum 30 minutes but we are highly recommending leave the hotel around 7 a.m.–7.30 a.m. Because you can spend more time in Horton Plains and photography while you cycling.
Yes, of course! That mentioned breaks in the contain to indicate about breaks in between the cycle tour and there is no restriction to take a break or take pictures while you are cycling.
We want to keep you relax and add memories of your Sri Lanka holiday. So, you are feeling free to take the pictures as a souvenir and we are flexible always with our valued customers’ comfortability.
Yes, of course! If you can start the cycle tour around 7 a.m. then it would be much more comfortable ride and manage the time. Then you have more time to spend relaxing and other activities.
Yes, of course! We will bring some extra fruits to keep you comfortable and some sandwiches (such as tomato and cheese). You need some extra energy ride such a long hard cycling trail.
There is no additional cost for those extra fruits and snacks!
Yes! sometimes you might need to manage with nature. Because this trail based in remote locations and you might not able to access build WCs every place. But we will try to direct you decent place as much as possible.
Well, Nuwara Eliya to Horton Plains is mixed terrain and from Horton Plains bottom to summit is the hardest part is 8 Km. so you or your partner cannot ride in uphill then There are two suggestions, your partner can ride as much as possible distance in uphill with you and then after she or he can get into our support vehicle and you can continue it with our cycling guide. Partner can relax on the vehicle and it is always behind us for the support throughout the tour. Again, your partner can join with the cycle tour wherever comfortable place.
Or your partner can get E-bike with extra battery and then partner can ride comfortably.
Well, you do not need to miss this fantastic tour anymore...! you can get E-Bike paying additional USD $30 and E-bike makes comfortable Nuwara Eliya to Ella cycle tour.
No! mountain bike cost already included in the main cost.
No! it is optional cost.
Yes, of course! Our supporting vehicle always behind the riders and we are using bring extra cycles and water for the cycle tour. We pleased to transport your luggage’s next point along with you and there is not any additional cost.
Yes! every cycle tour we will carry out a few extra cycles for selection to our valued customers and we will keep additional cycles until the tour end because if your cycle did not function well, we will try to fix it during the cycle tour but if we feel, takes the time to fix it, then immediately we will replace the cycle instead of spending time to fixing the cycle. We are always looking to keep paddling our valued customers and offer wonderful cycling experience in your Sri Lanka holiday.
If you could not ride due to weather, low light or fitness issue, then you can get the support from our back-up vehicle and others can continue the cycle tour with our guide. We will drop you in Nuwara Eliya as part of the tour, and there is not any additional cost for that transport.
Or if you stop the cycle tour because of fitness issue, then after relaxing you are feeling free to join the cycle tour again wherever comfortable place. We do not push you to end the cycle tour's expected duration. We will keep cheering and with you until the end beautiful cycle tour and no matter about the time that you spending. It will end the hardest Nuwara Eliya to Ella cycling tour with thousands of beautiful memories.
Yes, if you are not fit enough, then you can skip the walk, but if your partner interested, explore able to do the walk.
Horton Plains is a wonderful place and highly bio-diversified national park in Sri Lanka. You can explore the stunning landscapes, endemic flora and fauna in Horton Plains. you cannot explore such high bio-diversified nature nowhere in Sri Lanka.
No! Horton Plains and other national parks are under the environment protection of law. Therefore, law applies to locals and foreigners as well. None of us allowed to collect or keep such a thing or take it out of the national park. My Ceylon Adventures accountable to Wildlife law and if Government made an investigation, we are liable to provide all information. Therefore, please do not remove or collect any flora or fauna from the national park.
Yes! fully refunded from our side because of the Weather or unexpected circumstance cancelled by Bike Tours in Sri Lanka side.
We will keep post before the operation takes place in 24 hrs. If you did not receive any message from our end, that’s mean scheduled operation of activity takes place as it is.
Yes! you are feeling free to wear any comfortable dress for you.
We will follow the WHO given guidelines and we will ensure 100% safe from our side.
If you injured in a remote area, then we can take you nearest hospital by our supporting vehicle or we connected with 1990 emergency ambulance service and immediately we will arrange the Ambulance transferred to nearest hospital.
All our guides and escort leaders given basic First Aid training. So, they will give the basic first aids until you transfer to the hospital.