Yes! we do not add any traveler with your cycle ride because of the present health and safety issues.
Yes! we are flexible enough to delay maximum 30 minutes but we are highly recommending leave the Kandy early morning. Because during the day time hard to ride and we have to ride as much as possible distance before the 11 a.m. if we can reach to Knuckles bottom around 12 p.m. then much easy to continue the rest of the cycle tour.
Yes of course! That mentioned breaks in the itinerary to show about breaks in between the cycle tour and there is no restriction to take a break or take pictures while you are cycling.
We want to keep you relax and add memories of your Sri Lanka holiday. So, you are feeling free to take the pictures as a souvenir and we are flexible always with our valued customers’ comfortability.
If you can start the cycle tour around 6 a.m. with packed breakfast, it is a fantastic idea and that would be much more comfortable to ride and you can reach to Knuckles Mountain Bottom (Hunsgiriya) around 10 a.m. we have experienced, if you get late to reach to Knuckles bottom 1 p.m. and you will spend at least 3 - 4 hrs. To reach the Meemure pristine village and you will get tired.
Yes, of course! We will bring some extra fruits to keep you comfortable and some sandwich (such as tomato and cheese). You need some extra energy ride such long distance.
There is no additional cost for those extra fruits and snacks!
Yes! sometimes you might need to manage with nature. Because this trail based in remote locations and you might not able to access build WCs every place.
Yes, of course! Wherever if your partner not feels well or tired, she / he can stop the ride, get into support truck and you can continue the cycle tour with our cycling guide. Partner can relax on the vehicle and it is always behind us for the support throughout the tour. If your partner fits enough to ride again and your partner feels free to cycle again wherever comfortable.
Or your partner can get E-bike with extra battery and then partner can ride comfortably.
Well, you do not need to miss this fantastic tour anymore...! you can get E-Bike paying additional USD $30 and E-bike makes comfortably ride Kandy to Meemure.
Yes! Kandy cycling tour based in remote area and you need to manage with nature and you might not able to access well build WCs every place. But we will try to direct you decent hygienic place as much as possible.
No! mountain bike cost already included in the cost.
No! it is optional cost.
Yes, of course! Our supporting vehicle always behind the riders and we are using bring extra cycles and water for the cycle tour. We pleased to transport your luggage’s next point along with you and there is not any additional cost.
Yes! every cycle tour we will carry out a few extra cycles for selection to our valued customers and we will keep additional cycles until the tour end because if your cycle did not function well in between the tour, we will try to fix it during the cycle tour but if we feel take the time to fix the bike, then immediately we will replace the cycle instead of spend the time to fixing the cycle. We dislike to keep waiting long duration and warm down the body. We are always looking forward to offering wonderful cycle tour in Sri Lanka.
If you could not ride due to weather, low light or fitness issue, then you can get the support from our back-up vehicle and others can continue the cycle tour with our guide. We will drop you in Kandy as part of the tour, and there is not any additional cost for that transport.
Or after the sometime later, if you are comfortable to ride again with your team or partner and you can join with the cycle tour again. We do not push you to end the cycle tour as expected duration. We will keep paddling with you until the tour end and at the end we are looking forward to offer wonderful ride that you spend money.
Yes! fully refunded from our side because of the Weather or unexpected circumstance cancelled by Bike Tours in Sri Lanka side.
We will keep post before the operation takes place in 24 hrs. If you did not receive any message from our end, that’s mean scheduled operation of activity takes place as it is.
Yes! you are feeling free to wear any comfortable dress for you (except swimming dress).
We will follow the WHO given guidelines and we will ensure 100% safe from our side.
If you are cycling in a remote area, then we can take you nearest hospital by our supporting vehicle or further help can get by 1990 emergency ambulance service and immediately we will arrange the Ambulance transferred to nearest hospital.
All our guides and escort leaders given basic First Aid training. So, they will give the basic first aids until you transfer to the hospital.