Yes, it is group guided cycling tour and maximum number of participants 7 pax per cycling tour. exact number of participants can be advised previous day.
No! it is fixed tour because of the group tour.
Yes of course! That mentioned breaks in the itinerary to indicate about breaks in between the cycle tour and there is no restriction to take a break or take pictures while you are cycling.
We want to keep you relax and add memories of your Sri Lanka holiday. So, you are feeling free to take the pictures as souvenir and we are flexible always with our valued customers’ comfortability.
Yes! we can direct you to comfortable place but there are no public places. We will direct you to the local guest house or restaurants.
Well, you do not need to miss this fantastic tour anymore...! you can get E-Bike paying additional USD $30 and E-bike makes a comfortable cycle tour in the Ella countryside.
No! mountain bike cost already included in the main cost.
No! it is optional cost.
Yes of course! Our supporting vehicle always behind the riders and we are using bring extra cycles and water for the cycle tour. we pleased to transport your luggage’s next point along with you.
There is no any additional cost.
Yes! every cycle tour we will carry out a few extra cycles for selection to our valued customers and we will keep additional cycles until the tour end because if your cycle did not function well in between the tour, we will try to fix it during the cycle tour but if we feel take the time to fix the bike, then immediately we will replace the cycle instead of spend the time to fixing the cycle. We do not like to keep waiting long duration and warm down the body. We are always looking forward to offering wonderful cycle tour in Sri Lanka.
If you could not ride due to weather, low light or fitness issue, then you can get the support from our back-up vehicle and others can continue the cycle tour with our guide. We will drop your hotel in Ella as part of the cycle tour, and there is not any additional cost for that transport.
Or after the sometime later, if you are comfortable to ride again with your team or partner and you can join with the cycle tour again. We do not push you to end the cycle tour as expected duration. We will keep paddling with you until the tour end and at the end we are looking forward wonderful ride that you spend money.
Yes! fully refunded from our side because of the Weather or unexpected circumstance cancelled by Bike Tours in Sri Lanka side.
We will keep post before the operation takes place in 24 hrs. If you did not receive any message from our end, that’s mean scheduled operation of activity takes place as it is.
Yes! you are feeling free to wear any comfortable dress for you (except swimming dress).
We will follow the WHO given guidelines and we will ensure 100% safe from our side.
If you are cycling in a remote area, then we can take you nearest hospital by our supporting vehicle or further help can get by 1990 emergency ambulance service and immediately we will arrange the Ambulance transferred to nearest hospital.
All our guides and escort leaders given basic First Aid training. So, they will give the basic first aids until you transfer to the hospital.